Reference

Understand Your Rights Before You Play

These terms set out what you agree to when you open an account on maxx77 and use our services — including deposits via DANA, OVO, or GoPay, game access, and withdrawal requests.

Account Eligibility RulesPayment Terms: DANA, OVO, GoPayWithdrawal ConditionsAccount Suspension PolicyJurisdiction-Dependent Access
maxx77 Understand Your Rights Before You Play
TERMS CONTACT PATHS

Reach Us About Your Account Terms

If any part of these terms is unclear, or if you need to raise a dispute about a transaction processed via DANA, OVO, or GoPay, our support team is available around the clock. Bring your account ID and transaction reference when you get in touch — it speeds up every review.

Live Chat Open the chat widget from any page on maxx77. Available around the clock for account and terms queries, including payment disputes on DANA, OVO, or GoPay transactions.
Email Support Send your query to our support address listed in your account dashboard. Include your account ID and the relevant transaction date for faster handling of terms-related issues.
Account Help Centre Log in and visit the Help section for self-service answers on account rules, withdrawal conditions, and how to submit a formal terms dispute or account closure request.
HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights

Your account data is stored securely and used only to operate your maxx77 account, process payments through DANA, OVO, and GoPay, and meet any obligations required under applicable local law. We do not sell your personal data to third parties. You can request a copy of the data we hold, ask us to correct inaccurate records, or request account closure at any time through our support channels.

Data Retention

We keep your account and transaction records for as long as required by applicable law in your eligible region. After account closure, data is retained only for the legally required period.

Cookie Use

Our platform uses cookies to keep your session active and remember your payment preferences. You can manage cookie settings through your browser at any time without losing your account access.

Account Security

Each login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately — we can lock your account within minutes.

Requesting Changes

To update your registered details, correct account information, or submit a data access request, contact support via live chat or email with your account ID and the change you need.

Common Questions About Our Terms

These are the questions we hear most often about account rules, payment conditions, and your rights on maxx77. If your question is not here, our support team is available around the clock.

These terms apply to anyone who opens an account on maxx77. Access depends on local law and is available only in eligible regions. Creating an account means you have accepted these terms in full.

We may update these terms when our services change. We will notify you via your registered email or an in-platform message. Continued use of your account after the update date means you accept the new version.

Accounts found in breach of these terms may be suspended pending review. We will contact you at your registered email. You can respond through live chat or email support with your account ID to begin the review process.

Report any transaction discrepancy within 7 days of the transaction date. Contact support via live chat or email, and include your account ID, the payment method used, and the transaction reference number.

Log in and visit the Help section, or contact support directly. For a data access request or account closure, provide your account ID. Our team will process the request in line with applicable local law.

Where Indonesian law or the regulations of your eligible region apply, those rules take precedence over these terms. Access to maxx77 is available only where local law permits it.